Shipping & Returns
Free click and collect and free UK delivery on orders over £40.
Order by 1pm on Wednesday 19th December for a delivery before Christmas. After 12.00pm on Wednesday 19th December we cannot guarantee a UK delivery prior to Christmas.
All orders placed after 12.00pm will be sent for delivery the following working day.
All orders are sent via UK MAIL / DHL. Orders placed before 12.00pm are sent the same day on a next day delivery service that will require a signature.
You will receive an email or message from UK MAIL / DHL giving you a delivery slot depending on the information you provided on checkout. If this is not convenient, you can arrange for the delivery day to be changed or for the parcel to be delivered to a neighbour.
Please Note: All deliveries will only occur on working days (Mon - Fri), excluding bank holidays. Please note, a signature is required for delivery, unfortunately we are not responsible for a failed delivery if no one is available to sign for the parcel and the parcel is returned to the UK Mail / DHL sorting office.
We offer a click and collect service. Simply place your order online and use the voucher code "COLLECTION" and we will contact you to inform you when your parcel is ready to be collected from our store.
If you have any questions relating to returns please contact us at firstname.lastname@example.org